ScienceSoft, a renowned software development company based in the US, offers an impressive range of services. With a contact base that is easily accessible via email or phone, they provide a seamless communication experience. They may not specifically highlight help desk outsourcing, but their expertise in software development implies a strong technical backbone, which is crucial in the field. ScienceSoft's expansive knowledge in the digital domain suggests a likelihood of them being adept at managing IT-related queries and concerns. In conclusion, while more specific information about their help desk outsourcing services would be beneficial, their proven competence in technology speaks volumes about their potential.

SAS, a US-based call center service provider, showcases its excellence in customer service by ensuring seamless 24/7/365 support. With a history stretching back to 1985, the firm has established itself as a trustworthy partner to over 5,000 businesses, spanning industries from healthcare to retail. It offers both inbound and outbound services, including customer service, help desk support, and market research, among others. What distinguishes SAS is its dual offering of shared and dedicated call center agents, providing flexibility based on budget and specific needs. Additionally, its advanced software enables real-time status updates and easy integration with existing systems, exemplifying its commitment to innovation and efficiency.

American Help Desk, based in Addison, Texas, stands out as a premier provider of outsourced help desk services. The company offers a comprehensive range of services, from technical and non-technical support to customer relationship management, all of which are available 24/7. Their technical support encompasses offerings such as inbound tech support, while their non-technical services include functions like call answering and virtual receptionist duties. In an effort to provide efficient and cost-effective solutions, they also offer call center service outsourcing. What sets American Help Desk apart is their commitment to flexible and scalable IT operation support through their managed services. With a solid track record and a diverse client base, American Help Desk represents a robust option for businesses seeking to outsource their help desk services.

Continental Message Solution (CMS) stands as a paragon among US-based Help Desk Outsourcing Companies. The firm’s commitment to 24/7 availability supports businesses in navigating the challenges of customer service and technical support, ensuring no call or query goes unanswered. CMS's services extend beyond live agent support to include automated call center and Interactive Voice Response (IVR) solutions, demonstrating their holistic approach to customer communication. Their proven expertise spans industries from healthcare to manufacturing, and their wide array of customizable services cater to businesses of all sizes. CMS also exhibits impressive technological integration, streamlining workflows by syncing data across applications. The company's impressive 99.99% uptime guarantee further underscores their reliability, making CMS a trusted partner in the realm of call center services.

ExterNetworks, a leading US-based Managed IT Services Provider, is revolutionizing the industry with its comprehensive suite of solutions. With a strong focus on facilitating seamless business operations, the company offers 24/7 managed services, including network monitoring, cybersecurity, and robust help desk support. Their help desk services, in particular, stand out for their commitment to keeping business systems functional round the clock. The company's global presence and exceptional technical expertise, combined with a seasoned team, provide a solid foundation for delivering top-notch IT solutions. Operating since 2001, ExterNetworks has consistently upheld high industry standards, demonstrating its commitment to quality control and customer satisfaction.

IT Support Guys (ITSG) is a U.S.-based company that offers comprehensive IT solutions for small businesses. They have gained a reputation for their prompt and effective helpdesk support, cyber security services, and for resolving over two million support tickets since their establishment in 2006. ITSG's services are appreciated for being proactive, scalable, and for their impressive average wait call time of just four seconds. Their clientele includes companies like Popchips and Soho House, who vouch for their competency and reliability. Overall, ITSG presents itself as a one-stop shop for IT needs, offering a variety of services from consulting to implementation, security, and strategy development.

Corserva, a prominent US-based company, offers a comprehensive suite of managed IT services, including cybersecurity, cloud services, software and design engineering, and procurement and implementation. They demonstrate a breadth of industry expertise, partnering with businesses across fields such as healthcare, insurance, legal, manufacturing, and even non-profits. Notably, Corserva prides itself on its bespoke consulting and strategy services, leveraging their technical prowess to align business objectives with technology. Client testimonials highlight Corserva's commitment to customer satisfaction, with particularly high praise for their accessibility, responsiveness, and ability to deliver on promises. With a strong focus on providing tailored IT solutions and a robust partnership network, Corserva positions itself as a reliable ally in the increasingly complex digital landscape.

GDC IT Solutions is a distinguished provider of IT services across the United States, serving clients ranging from small-medium businesses and mid-market enterprises to educational institutions and local-state governments. The firm excels in offering a comprehensive suite of services, including but not limited to, application services, IT consulting, and hardware sales. One of their standout offerings is their 24/7 U.S.-based IT help desk, offering clients the flexibility to outsource full-service solutions, augment existing services, or supplement on-site support. GDC IT Solutions is also a committed partner in workforce staffing, leveraging deep technical networks to source ideal candidates. The company's partnerships with leading industry brands further underscore their commitment to delivering reliable, top-tier technology solutions.

ITarian, an IT service management platform, is a resounding leader in the US market, offering comprehensive solutions for businesses and MSPs. With a focus on remote management, the platform provides a suite of products including ticketing systems, patch management, mobile device management, and endpoint security. Their free hosted ticketing system, in particular, stands out for its ability to streamline customer support interactions across multiple platforms. The company's innovative approach to patch management allows users to identify vulnerable endpoints and apply updates remotely. Moreover, their partnership with Xcitium provides robust protection against ransomware attacks. Overall, ITarian presents a compelling blend of efficiency, innovation, and security for businesses seeking IT management solutions.

Global Help Desk Services, Inc. (GHDSi) stands out as a top-tier player in the help desk outsourcing industry. This US-based company has carved a niche for itself by providing specialized help desk outsourcing services to enterprises worldwide, with a commitment to enhanced service levels. GHDSi's unique approach involves a thorough understanding of each client's technical and business environments, enabling them to resolve more issues and contribute to the client's success. Their 24/7 support, provided by full-time U.S.-based agents, is a valuable asset for businesses operating in a world that never sleeps. GHDSi's flexible, scalable support and commitment to continuous improvement serve as a testament to their dedication to client growth and satisfaction. With proven results such as lower help desk costs, improved productivity, and increased IT capacity, GHDSi is a choice worth considering for any enterprise seeking help desk outsourcing solutions.